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LVM Systems’ successful completion of its 2025 System and Organization Controls (SOC®) 2 Type II
LVM Systems announces the release of version 1.7 of its flagship LVM One healthcare contact center solution.
LVM Systems announces the release of version 1.6 of its flagship LVM One healthcare contact center solution.
LVM demonstrates its support of women's athletics.
The days of communicating using cans and strings are long gone. Today, interoperability using multiple communication methods is critical for a successful healthcare contact center.
Healthcare reform initiatives have positioned call center nurses to play a broader role.
LVM Systems announces the release of version 1.5 of its flagship LVM One healthcare contact center solution.
Security is a shared responsibility between all parties providing software services to your contact center.
An effective peer review program allows for a formal approach to the analysis of performance and to the systematic and continuous actions that lead to measurable improvement.
LVM has invested heavily into its safety posture to address critical industrywide data security needs.
Lessen your hosting concerns with advanced Security, Reliability, and Levels of Redundancy.
The healthcare contact center is a vital cog in the strategic success of the health system. To remain so, the contact center must pursue new hardware technologies, product capabilities and communication tools, to remain focused on enhancing the patient experience.
Start with Information. Data is king when evaluating how efficiently your call center staff handles calls and how successful it is in satisfying customers/patients.
By creating a network of healthcare providers willing to accept and treat patients within reasonable timeframes, contact centers can build trust in patients, so they are confident in the information and resources provided.
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As a healthcare organization responsible for patient care, the clinical call center today must ensure patients have easy access to health care resources and that they take necessary steps to prevent adverse health outcomes
Healthcare Contact Center Times discusses such crucial topics as strategically positioning your call center for maximum advantage in today’s competitive healthcare environment.
AnswerStat is a leading resource providing medical contact centers with industry news and information to hospitals, healthcare organizations, and medical contact centers, along with key industry software and services vendors as well as support organizations.
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