Clinical Update for Telephone Triage Nurses - Monthly Bulletins

Doctor Schmitt and Doctor Thompson discuss the latest topics in healthcare and how it relates to Telephone Triage Nurses.

2017

Jun 2017 -- Dry Drowning Sailing Through Parental Concerns

Mar 2017 -- Improving Health Literacy Skills in Your Call Center

2016

Dec 2016 – When Time is of the Essence…Efficiency Tips for Phone Triage

Jul 2016 -- Asking the Right Questions at the Right Time

May 2016 -- Mutant Head Lice Reports Drive Triage Nurses Buggy

Feb 2016 -- Zika Virus ‐ Preparing Your Call Center for Patient Questions

2015

Sep 2015 Salmonella Outbreak and Food-borne Illness

Sep 2015 Clinical Guidelines-Algorithms or Protocols - What is the Difference

Mar 2015 COPD Post-Hospitalization Triage and Follow-Up

Feb 2015 Measles Outbreak How to Spot (July 2014 Clinical Update)

2014

Oct 2014 (Revised 10-31-2014) Ebola Virus Disease (EVD) - Update for Telephone Triage

Oct 2014 Smoking Cessation - Tips for Helping Callers Quit

Sept 2014 Enterovirus-D68 Associated with Severe Respiratory Illness in Children

Ebola Questions and Answers - CDC 08012014

July 2014 Measles Outbreak How to Spot

April 2014 Heart Failure Post Hospitalization

2013

June 2013 - Hepatitis A Exposure from Frozen Berry Mix - FAQs from Callers

Mar-Apr 2013 - Nasal Congestion Saline and Suction

2012

Nov-Dec 2012 - Risk Management and Good Call Checklists

Sep-Oct 2012 - West Nile Virus

Jul-Aug 2012 - Pertussis (Whooping Cough)

May-Jun 2012 - Heat Wave Emergencies

Mar-Apr 2012 - Treating Coughs in Childhood

Jan-Feb 2012 - Coughing Children How to Reassure Callers

2011

December 2011 - Neti Pot and Primary Amebic Meningoencephalitis

July-Aug 2011 - Delayed Skin Rashes in Children While Taking an Antibiotic

Mar-Apr 2011 - Japan-Earthquake, Tsunami, and Nuclear Plant Radiation Leak

2010

Nov-Dec 2010 - CPR, Echinacea, Flu, and Cold Medications

Sept-Oct 2010 - Head Lice

Jul-Aug 2010 - Headache in Adults

May-June 2010 - Pollen Allergies

March 2010 - Head Injuries in Children

2009

September-October 2009 - H1N1 Flu - The 10 Most Common Pediatric Calls

July 2009 - Acetaminophen and the FDA

May 2009 - H1N1 Influenza Virus (Swine Flu)

April 2009 - Swine Flu for Telephone Triage Nurses

March-April 2009 - Pediatric Vomiting

January-February 2009 - Communicating with Healthcare Colleagues (Part II)

2008

November-December 2008 - Communicating with Healthcare Colleagues (Part I)

September - October 2008 - Hives

July - August 2008 - Bee, Wasp, Hornet, and Yellow Jacket Stings

May-June 2008 - Pediatric Fever

March-April 2008 - Allergic Rhinitis

February 2008 - Heart Attack and Flu

January 2008 - Frostbite and Hypothermia

2007

December 2007 - OTC Cough and Cold Medications

November 2007 - MRSA