Virtual Call Center is accessed from your PC via a high-speed Internet connection using Windows Remote Desktop. Staff log-in through a secure, encrypted connection to access the Centaurus application.
Your data, as well as custom screens and reports, can be seen and accessed by your staff with appropriate user credentials.
What are the Benefits? The challenges of today’s healthcare environment create the perfect opportunity to explore a hosted solution. Beyond the assurances of performance, security and very high level uptime, additional benefits include:
To learn more about how Centaurus can help you achieve your call center's goals contact your regional sales professional.