Consistent communication with your customers is one of the best ways to increase satisfaction and loyalty. But with so many patients and customers to follow-up on, even the largest healthcare call centers may find it difficult to keep up. Enter LVM Systems’ PhoneLink.
PhoneLink is an automated, phone-based system that allows two-way communication with your various audiences. For example, PhoneLink can automatically reach out to customers for activities such as: surveys, appointment reminders and health education. PhoneLink even provides action/behavior reminders for your patients managing chronic conditions.
Healthcare organizations throughout the country depend on PhoneLink to enhance their existing healthcare call centers. We encourage you to contact one of our sales team members to experience a hands-on demonstration of how PhoneLink can help you take your healthcare call center to a higher level.
To learn more about how Centaurus can help you achieve your call center's goals contact your regional sales professional.