Managing Physician Relations, MPR, is a software solution for managing the day-to-day activities of the physician relations representatives: planning, coordinating and documenting their interactions with targeted physicians. The solution includes:
- Contact Manager
- Sales Advancement Worksheets (and other surveys/assessment tools)
- Issue Resolution
- Message Manager
- Letters / Print Fulfillment
- Reporting for Market Intelligence – Referral Volumes, Admitting Data, etc.
- Speaker’s Bureau
It also includes a manager’s tool kit, providing the ability to define and manage multiple physician relations strategies.
Although MPR operates as a stand-alone product, it also fully integrates with LVM’s Centaurus call center software.
To learn more about how Centaurus can help you achieve your call center's goals contact your regional sales professional.