During implementation, the LVM team customizes the Centaurus screens to your specifications and also creates all the reports you need for managing your call center and communicating your value to stakeholders.
The library of 2000+ standard reports can be modified to include additional data or different formatting OR you can design new reports to meet your unique needs. LVM will help you with this or do it for you. Every organization receives an annual allotment of service hours for customization.
To learn more about how Centaurus can help you achieve your call center's goals contact your regional sales professional.