Many call centers elect to serve as an answering service for physicians. Centaurus supports this function by capturing caller information and their message, which can be placed in queue or transmitted by e-mail, text or fax to physicians via their preferred mode of communication. This function leverages the follow-up capabilities of Centaurus, by easily tracking messages, appropriately classifying them and allowing timely follow-up.

To learn more about how Centaurus can help you achieve your call center's goals contact your regional sales professional.