Many of our products can be hosted in the cloud on LVM's Virtual Call Center (VCC). Data on the VCC is encrypted both in transit and at rest. To learn more about what LVM has done to meet HIPAA / HITECH requirements and the other added services we offer, click on the following links. For more information, contact your regional sales professional.
Centaurus provides the following additional services:
LVM Systems supports software customization to meet each of our client’s individual business needs. All screens, tables and data fields within Centaurus can be moved, added, deleted or renamed to provide you with precisely the call flow and data capture you need to best serve your customers.
LVM often develops HL-7 ‘real-time’ interfaces that exchange patient and/or physician data with hospital-based patient accounting, electronic medical record or master patient index systems.
If you have an existing software product, LVM works closely with you to convert the records and profile data from your prior system. Working together, we map your current fields to the file layout you’d like in Centaurus.
LVM Systems works closely with the most experienced consultants specific to the healthcare call center industry. These experts offer a broad range of project experience and have worked with large multi-hospital health systems, for-profit call centers and smaller community and county hospitals.
To learn more about how Centaurus can help you achieve your call center's goals contact your regional sales professional.